Service Bay Studio
Free review request tool

Ask for an honest review—without steering the answer.

Choose the delivery format, send timing, and tone. Get an optional review request that avoids incentives, rating pressure, suggested wording, and review gating.

No login Browser-only No customer data required
Use the shop’s verified review link. A blank or invalid entry stays as a placeholder.
READY-TO-EDIT REQUESTSend consistently after a genuine experience

Do not send only to customers expected to leave a positive rating. Verify the platform’s current rules before use.

TEXT MESSAGE

Thank you for choosing [SHOP NAME] for your recent completed service visit. If you would like, you can share an honest review of your experience here: [REVIEW LINK OR QR CODE]. Reviews are optional; please describe your own experience in your own words.

No incentive No requested rating or wording No review gating

BEFORE YOU SEND

The invitation should not shape the review.

Platform rules and applicable laws can vary. These drafts follow current Google and FTC guidance, but the shop still needs to verify the destination platform and its own process before use.

01

Use consistent eligibility

Invite customers after genuine completed experiences using the same reasonable criteria—not only those expected to leave positive feedback.

02

Keep the request neutral

Do not offer a discount, ask for a five-star rating, suggest what to write, or pressure someone to review while on the premises.

03

Avoid review gating

Do not send satisfied customers to a public review page while routing dissatisfied customers only to a private feedback form.

Guardrails follow Google’s current guidance for requesting reviews and its rules against fake engagement and rating manipulation, plus the FTC’s review-solicitation guidance for marketers.

WHEN REVIEWS ARRIVE

Keep 36 ready-to-edit replies on hand.

The $9 Review Reply Playbook covers positive, mixed, critical, and special situations in editable DOCX and polished PDF formats. It includes privacy checks and escalation prompts, with no subscription or result guarantee.

Explore the $9 playbook See the $19.20 launch offer